Mitsubishi Fuso To Extend Business Hours and Days
At Japan Service Facilities

Kawasaki - Mitsubishi Fuso Truck and Bus Corporation (MFTBC), one of Asia’s leading commercial vehicle manufacturers, has decided to extend business hours and days at its service facilities of regional dealers throughout Japan.

In a spirit of making customers happier through services, MFTBC has undertaken this extension of service business hours and days under the banner “Good Support Declaration!”
The new service setup -- which enhances the convenience of regular vehicle checks, inspections, and maintenance -- is intended so customers can operate with maximum comfort and ease of mind. Under the new setup, customers can also continue to enjoy the ‘Safety’ and ‘Security’ that comes from MFTBC’s service expertise, uniform service setup nationwide and integrated production and sales arrangement.

The business (drop-off) hours have been extended two hours from the previous 9:00-17:30 to 8:30-19:00 at 192 service facilities throughout the country.

Service facilities will begin phasing in Saturday hours starting from March 1.

From April 1, operation will start on Sundays at major service facilities (45 bases).

In June 2007, MFTBC introduced the “EX Plan” which extends the new-vehicle guarantee period one year for medium-duty trucks/heavy-duty trucks that have taken regular inspection at MFTBC-affiliated dealers and regional dealerships.  The new-vehicle guarantee used to be valid for one year after the registration, but this EX Plan offers another year before the next regular inspection.  The guarantee service period is now extended at every drop-off for regular check every one year; general/regular parts can be guaranteed for three years at longest (before the third regular inspection) for free; and special parts for five years at longest (before the 5th regular inspection) for free.

By implementing regular inspections and maintenance with MFTBC’s own check list, the company makes utmost efforts to support and secure our customers safe vehicle operation from the preventive maintenance perspective.

Based in Kawasaki, Japan, Mitsubishi Fuso Truck and Bus Corporation (MFTBC) is one of Asia's leading commercial vehicle manufacturers. In 2009, the company sold a total of about 99,500 vehicles including light-, medium- and heavy-duty trucks and buses. Daimler AG owns 85% of MFTBC shares and various Mitsubishi group companies own 15% of MFTBC shares. MFTBC is an integral part of the Daimler Trucks Division of Daimler AG.

Mitsubishi Fuso is “All for you.”