‘FUSO Academy’ Opens State-of-the-Art
Kitsuregawa Training Center
||Second training hub in Japan established to enhance quality of sales, service, and mechanic trainings on a global basis
||Company’s continuous improvement on customer outreach through further focus on product satisfaction, trust-based sales, and dependable service
Kawasaki, Japan - Mitsubishi Fuso Truck and Bus Corporation (MFTBC), one of Asia’s leading commercial vehicle manufacturers, today announced it has newly opened a second training hub in its home market of Japan located within its MFTBC Kitsuregawa Proving Ground, Sakura City, Tochigi Prefecture. The newly established state-of-the-art ‘FUSO Academy’ Kitsuregwa Training Center, together with its already existing 4 other sister locations in Osaka (Japan), Jakarta (Indonesia), Dubai (U.A.E.), and Mexico City (Mexico), is targeted to enhance customer experience worldwide by offering FUSO’s global sales and mechanic personnel with high-quality sales & service training opportunities. The Kitsuregawa Training Center allows participants to physically experience and also gives easier access to the latest FUSO products and technologies through test drives conducted within the MFTBC facility in Kitsuregawa Proving Ground.
Mr. Kai-Uwe Seidenfuss, MFTBC Senior Vice President of Sales & After Sales, said: “The addition of this new ‘FUSO Academy’ training center in Japan represents our continued efforts toward improving our customer experience across the globe. Leveraging our industry leading fuel-efficient products, we aim to significantly enhance our customer satisfaction index via focused action modules such as product satisfaction, trust-based sales, and dependable service. These modules are incorporated within our company mid-term holistic improvement program ‘FUSO 2015.’”
Opening Ceremony of FUSO Academy Kitsuregawa Training Center
Based in Kawasaki, Japan, Mitsubishi Fuso Truck and Bus Corporation (MFTBC) is one of Asia's leading commercial vehicle manufacturers. In 2012, the company sold a total of about 174,000 vehicles including light-, medium- and heavy-duty trucks and buses. Daimler AG owns 89.29% of MFTBC shares and various Mitsubishi group companies own 10.71% of MFTBC shares. MFTBC is an integral part of the Daimler Trucks Division of Daimler AG.
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