June 28, 2004
Implementation of emergency / free inspection
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Mitsubishi Fuso Truck and Bus Corporation is currently finalizing the schedule until recall submission and field fix measures for the items we have announced on Jun. 23rd. Now we would like to report the following as the outline of the actions responding to customers and planned emergency/free inspection. 1. Response to customers inquiries and explanations to customers In order to respond to the inquiries and requests from customers for the issues that need countermeasures, defect phenomena and emergency inspection guideline were passed on to the dealers (36 companies) on June 15th. We are also visiting customers to have their understanding about what we are doing and the items concerned. 2. Implementation of emergency inspection We will implement emergency inspection in order to ensure the safety of customers vehicles as well as road traffic safety until our field actions are completed.
3. Implementation of "Mitsubishi Fuso Free of Charge Inspection" Voluntary Campaign
With regard to contents of the quick inspection and free-of-charge inspection as mentioned above as well as status of recall campaigns and other field campaigns filed in the past, MFTBC is vigorously preparing so that we will be able to report them at the press conference scheduled at 16:00 on Wednesday, June 30. As we have been repeatedly stressing in past occasions, MFTBC is doing its utmost to clarify quality issues so that we are able to clean up past issues. We are doing our very best to file and implement recall campaigns as early as possible. However, we would appreciate your understanding that there are some time consuming aspects such as finalizing technical solutions and parts procurement, etc. for the large number of affected vehicles. |