Mitsubishi Fuso Truck and Bus Corporation, as a member of the ARCHION Group, conducts its business in accordance with the ARCHION Code of Conduct, which applies across the global ARCHION Group.
The ARCHION Code of Conduct is based on ARCHION’s Guiding Principles — Impact, Sustainable Business, Environmental, and Social and Governance (ESG) — and defines the behavioral principles and compliance responsibilities expected of employees.
Mitsubishi Fuso is committed to continuously fostering a culture of ethics and compliance to ensure full adherence to the Code of Conduct.
ARCHION SpeakUp
The ARCHION Group regards adherence to laws, regulations, and internal policies as a key responsibility and is committed to fostering an environment where concerns about potential misconduct can be raised without hesitation.
Through our whistleblowing system SpeakUp, individuals can report suspected misconduct or violations under appropriate protections, including the option to report anonymously when needed.
SpeakUp is available not only to ARCHION Group employees but also to business partners and other stakeholders. Reports submitted will be treated confidentially and investigated fairly.
SpeakUp Platform
Reports may be submitted in writing on the platform or by leaving a voice message by phone.
Phone: Please refer to the SpeakUp website for the phone number in your country
Organization Code: 131039
* Please take note and keep “Report Number” and “Password” which are issued at the time of reporting. They will be required when you check the response from our responsible team and/or the case status.
* Response from us and Case Status may be checked via the same channel (on the platform or by phone) you used to submit your report.
Postal Mail
Mitsubishi Fuso Truck and Bus Corporation
Compliance Department – Internal Reporting Office
10 Okura-cho, Nakahara-ku, Kawasaki-shi, Kanagawa 211-8522
Japan
Other Inquiries
For product and service related inquiries including assistance with vehicle issues or breakdowns, please contact the Mitsubishi Fuso distributors and dealers responsible for your market/area.
You can find the appropriate dealership using the search pages below:
For other general inquiries within Japan, please visit this page.
