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    • wise systems

      Routing & Dispatching Solution

      Perfect Delivery with AI-driven Dispatching and Routing

      Perfect Delivery with AI-driven Dispatching and Routing
  • Overview
  • Process
  • Merits

AI-Based Route Planning and Dispatching Solution to Transform Your Delivery Experience in Japan

Customer expectations for the last mile logistics industry are rapidly increasing together with the growing online shopping market.

What should you do to improve and to maintain competitiveness with limited number of drivers and vehicles? There are many possible countermeasures, however, the most important one in improving  operational efficiency of your business is optimization of delivery routes. The Wise Systems platform combines powerful, AI-driven Dynamic Optimization Engine with intuitive user interfaces to drive a high-performance operation. Ideal for operations in many different industries, Wise Systems is proven to reduce fleet mileage, carbon footprint and late deliveries, and increase operational efficiency.

Wise Systems is compatible with vehicles of all makes and models including small commercial vehicles.

A Powerful and Trusted Tool, Used by Enterprises Around the World

Trusted by the world’s largest brands, Wise Systems Autonomous Dispatch and Routing software with machine learning continuously improves fleet efficiency and performance for last-mile operations. Wise Systems can be used as a standalone platform or integrated with existing systems to revolutionize transportation operations with data science and machine learning.

Wise Systems is now ready to be offered in Japan after repeated testing in real operations to ensure product fit for various Japan-specific environments, conditions and requirements. Transform with Wise Systems.

What is Wise Systems?

Wise Systems scheduler and dispatcher is the web-based platform that calculates route plans while factoring in the unique variables and constraints of each operation – amount of ordered goods, delivery conditions, vehicles and drivers. Furthermore, algorithms and machine learning models provide significant fleet performance improvements to route planning operations – benefits not previously available with traditional route planning which was fully dependent on the experience and skills of a dispatcher. Wise Systems uses the data it gathers from your fleet to predict how the fleet will perform in the future and to significantly enhance the power and accuracy of future routes, minimizing vehicle mileage and driving time.

Dispatcher interface allows dispatchers and fleet managers to visualize their fleet through a live map view. It allows you to monitor routes, including delivery progress, ETAs for each delivery, and driver performance.

Drivers receive interactive routes and delivery details, as well as tools such as customer notifications, notes, proof of delivery and barcode scanning that help them manage their days and offer better customer service.

Integrate Order Management, Route Planning, Dispatching and Tracking

Reduce Dispatcher Burden

Vehicle dispatchers who make delivery plans every day with knowledge, experience, and intuition that were cultivated over many years, will be able to obtain the functionality and precision unique to technology of Wise Systems. The efficiency of delivery operations will be further improved. The operation of system itself is smooth, so the burden and stress of dispatcher are significantly reduced which leads to improvement of work-life balance.

Maximize Efficiency with Machine Learning

When a driver, dispatcher, or operation manager changes a delivery plan, Wise Systems learns from the changes and they are used when creating a delivery plan thereafter. The more you use it, the more it will be adjusted according to your business and grow Wise Systems.

Maximize Your Business’ Efficiency with Wise Systems

Input all data related to delivery, and Wise Systems automatically creates the optimal delivery plan by making full use of the route planning algorithms and machine learning. Wise Systems supports the elimination of various problems in daily operation and largely enhances your business efficiency and profit maximization.

Route Planning Algorithm Automatically Creates Ideal Delivery Plan

Before Wise Systems installation:

Manual creation of delivery plan by an experienced dispatcher:
● Allocation
● Truck
● Driver
● Luggage

After Wise Systems installation:

Automated creation of delivery routes schedules based on the following information:

● Road traffic information
● Past data
● Luggage load capacity
● Vehicle and driver availability
● Delivery time zone

Creation of optimal delivery routes in short time without relying solely on the knowledge and experience of dispatcher.

Significantly reduces time for route creation

Planned Deliveries Sent to Drivers’ Devices

Before Wise Systems installation:

Creation of the paper-based delivery plan and handing over to individual drivers.

After Wise Systems installation:

● Easy one-click distribution of delivery plan
● Quick and easy manual changes by driver and dispatcher
● When the route is changed manually, machine learning models learn from the modified parts and common combinations which are then used when creating a delivery plan next time

Machine learning from operational practices and automated adjustments.

Improved efficiency without additional effort means no more paper work

Live tracking of driver location and delivery status

Before Wise Systems installation:

Delivery plan that is difficult to change once created. Phone call is the only way to communicate the changes.

After Wise Systems installation:

● Track driver’s current location and delivery status in real time, and notify dispatcher/fleet manager of the progress
● Automated optimization based on real time conditions
● Integration with navigation apps
● Automatic matching and dispatching of the driver in case of an unexpected urgent delivery
● Live tracking of the delivery status by delivery recipients/end customers

Increased transparency of driver’s daily work.

Flexible and quick response to sudden changes

Automatic report function for simplification of business efficiency analysis

Before Wise Systems installation:

Creation of a paper-based daily driving report. Analysis of operating efficiency from these reports.

After Wise Systems installation:

● Performance analysis of individual drivers and the fleet as a whole
● Identification of inefficient area and trends

Visualization of current state of business

A much more reliable and a faster analysis!

Key Benefits of Wise Systems

Wise Systems is compatible with vehicles of all types and brands including small commercial vehicles!

Efficient delivery routes increase efficiency of your day-to-day operations. Moreover, Wise Systems is easy to install and easy to operate. As your business support partner, Mitsubishi Fuso provides you with various benefits through Wise Systems.

Best Delivery Route Planning to Boost Operational Efficiency

Efficient Delivery Even with a Limited Number of Drivers


Even with a limited number of drivers, fine-tuning of the free time can enable efficient delivery.

Optimal delivery route suggestion makes delivery smooth, so the driver’s stress is reduced and working satisfaction is increased.

In case of a sudden order or a change, the delivery sequence will be updated in real time and the driver will be notified on the application.

Increased Efficiency of Various Operations and Reduced Working Time


Complicated delivery plans can be created easily and in a short time, so the burden and stress on the dispatcher is reduced.

Delivery plan is immediately sent to the driver’s smart device. Hassle of creating, outputting, and handing traditional paper-based planning tables is eliminated.

Driver stress is reduced with a lean delivery plan. More tasks are completed in the same amount of time.

Live checking of information such as traffic and delivery delays enable automatic optimization of each route based on the situation.

Automatic report function provides a provides a full insight into the operations and saves time required for creation of daily driving reports.

Improved Fuel Efficiency


Reduction of fuel consumption thanks to shorter routes and less driven mileage which also contributes to C02 savings.

Average 15 % mileage reduction and an average 20% improvement in fleet utilization has been confirmed by the customers the US.